FAQ about Melbourne Tours


Where do you pick up from?


Our Melbourne tours pick up from a wide range of Melbourne city hotels, as well as a few St Kilda Hotels. However, our City Sightseeing with Melbourne River Cruise does not include a pickup, as passengers must meet at Federation Square.


How many people are on the tour?


Our Melbourne tour groups range from 24 to 48-seater bus depending on the tour and day you choose.


How do I pay for my tour?


To book our tours, simply click the ‘BOOK NOW’ button on our webpage, or alternatively, you can call our office on 1300 661 225 to book. You need to pay at the time of booking in full, with either a Visa or MasterCard.


What should I bring for my tour?


We suggest bringing a day pack with your essential belongings, wear comfortable clothing, as well as good walking shoes for your adventure!


What is the policy for cancellations or refund?


Cancellation or change of date outside of 7 days of departure will result in a 25% cancellation fee. Cancellation or change of date within 7 days of departure will result in a 50% cancellation fee. Failure to board, change of date or cancellation within 48 hours of departure will result in full fare forfeiture.


Can children go on the tours?


Yes! All children are welcome on our Melbourne City Tours! A child price for the majority of our Melbourne City Tours is from 2 – 14 years, with infants under the age of 2 free to travel.


Are there any extra costs on the tour?


There are option upgrade options for our tours if you wish. For our City Sightseeing with Melbourne River Cruise, an optional gourmet lunch on your river cruise is offered for an additional $24. Our Melbourne City Sightseeing Tour offers a Take a 75-minute guided tour of the Melbourne Cricket Ground for an extra $25 per adult & $14 per child.


When can I go on the Mount Buller Tour?


Mount Buller Tour commences in June and runs through to September depending on the snow coverage. You can see the availability on the Mount Buller Tour’s information page.


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